» » Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen
eBook Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen download
Travel
Author: Michael Malice,Michael Fazio
ISBN: 0312643764
Subcategory: United States
Pages 288 pages
Publisher St. Martin's Press; First Edition edition (February 1, 2011)
Language English
Category: Travel
Rating: 4.4
Votes: 346
ePUB size: 1727 kb
FB2 size: 1132 kb
DJVU size: 1863 kb
Other formats: lrf mbr rtf lrf

eBook Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen download

by Michael Malice,Michael Fazio


MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan’s premier concierge business, serving almost 20,000 . First off, this book is the exact same as "Concierge Confidential: The Secrets of Serving Champagne Bitches and Caviar Queens" with a different cover.

MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan’s premier concierge business, serving almost 20,000 condominiums, hotels and private clients. He has been featured in a wide variety of publications, including The New York Times, The New York Post and Crain’s New York Business, and is a recurring guest on ABC’s The View. He lives in New York City. I purchased both thinking they were separate books by same author on same topic, but they are the exact same).

Concierge Confidential book. Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio

Concierge Confidential book. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding.

Michael Fazio is the ultimate behind-the-scenes support man.

Read unlimited books and audiobooks on the web, iPad, iPhone and Android.

Электронная книга "Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen", Michael Fazio, Michael Malice

Электронная книга "Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen", Michael Fazio, Michael Malice. Эту книгу можно прочитать в Google Play Книгах на компьютере, а также на устройствах Android и iOS. Выделяйте текст, добавляйте закладки и делайте заметки, скачав книгу "Concierge Confidential: The Gloves Come Off--and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen" для чтения в офлайн-режиме.

2011: Concierge Confidential: The Gloves Come Off – and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen (with Michael Fazio). 2012: I Want You to Shut the F Up: How the Audacity of Dopes Is Ruining America (with D. L. Hughley). 2013: The Paleo Manifesto: Ancient Wisdom for Lifelong Health (written by John Durant, with contributions by Michael Malice). 2016: Black Man, White House: An Oral History of the Obama Years (with D.

book by Michael Malice. Concierge Confidential : The Secrets of Serving Champagne Bitches and Caviar Queens. by Michael Fazio and Michael Malice. New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man.

The gloves come off- and the secrets come out! Tales from the man who serves millionaires, moguls, and madmen. Almondgeddon - Lady Liberty - Plane, the plane - A hell of a town - In between the sheets - The bad, the bad and the ugly - Mrs. Kinezevich, in the hotel room, with the antique Russian sword - Loose lips - The keymaster - On the case - The best seat. In the house - New York loves you back - The great escape - Feet of clefs - Bands of gold - Circle in the sand - Good housekeeping - Wake-up calls - Get up and go. 2014: Dear Reader: The Unauthorized Autobiography of Kim Jong Il.

The Gloves Come Off-and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls .

The Gloves Come Off-and the Secrets Come Out! Tales from the Man Who Serves Millionaires, Moguls, and Madmen. The book, published last month by St. Martin's Press, was co-written by. Michael Malice. Fazio says he decided to write the book, in part, because there seems to be considerable curiosity about what he does and how he does it. "I can go to any party or networking event, anywhere there is a group of people, and I always think that everyone else there has really amazing, inspirational jobs - all those Wall Streeters and finance people," he says.

Michael Fazio is cofounder of Abigail Michaels Concierge, the best of the best in concierge service.

New York City’s top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That’s right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City’s Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio’s tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant’s most beloved customer • And much more
Daigrel
This is not a tell all, not that many "secrets come out" nor are there many tales of "madmen".
Concierge Confidential really falls short for me in its attempt to be many things, failing at all except being a light mostly fun read.
It is billed as a tell all and while there are a few quirky and hilarious spill the beans tales it constitutes a fraction of the book.
At other times it tries to impart some interesting general thoughts on customer service, then it tries to offer tips for those wanting to make restaurant bookings.
Some name dropping comes in along with tales of Fazio's career path then that of his company Abigail Michaels.
I'm sure Fazio is capable of writing an interesting book on each of the topics he tried to cover in this book, but sadly this effort is just a grab bag of ideas. It's scary that Fazio actually used a ghost writer in Malice to produce this effort.
Felolune
Having dealt with true concierges for many years ( think the Penninsula, Hotel Bristol in Paris) this book does not describe a true high end concierge. Given that the description of what Clefs d’Or is and what it takes to get in is wrong (an acquaintance of mine who is under 30 just was accepted) I have to assume that much of the other information and stories are simply not true.
Agamaginn
This is an interesting book and I can't shake the feeling that, despite a few candid moments, the author is still on the job. I wasn't expecting to open this book and find Page 6 gossip, which it doesn't give beyond things already known (Salma Hayek can be difficult to work with), I also wasn't expecting what I found: someone in the concierge business that still has to be careful not to insult potential clients. I can't put my finger on what it is exactly about this book that makes it seem just too apologetic for the dirt that is shown.

There is no doubt that the author clearly appreciates the role he can play in people's lives, visible or invisible, I was disappointed at how much he backed off once he was getting to the heart of a matter.
ladushka
I'm a fan of first person career focused books (flight attendants, sales staff, wait staff, etc.) and found this book to be written in the same, somewhat humorous vein. I've used the services of concierges from time-to-time and found them professional and polite. Fazio goes behind the scenes to describe what is clearly a stressful, albeit, somewhat lucrative position. This is the perfect Kindle book to read on a plane while on your way to a luxury destination!
Dobpota
I have been interested in reading this book since I got a glimpse of it a few months back. I was super excited once I finally got the chance to read it. I felt a little let down though. I thought that it would read similar to Hotel Babylon. I appreciated the advice that the book gave on proper ways to get customer service and "cheat" the system, however, I was looking for more entertainment. I wanted to actually get to know more about a few of the guests that were just mentioned. I got to know Michael, the concierge, pretty well. I got to see the professional side of him, as well as read about how he could size a person up. There were moments that were so true, yet there were moments that were lacking. I wanted more. It was almost like a "how to" combined with a fictional story. Valid points were brought up, but at the same time I wanted to laugh more.
Kardana
I admit it, I read this book hoping for juicy details of the famous who stay at expensive New York hotels, or at least some hints as to how to achieve special status, great rooms, lower rates, and special treatment onself. It was really the story of how a concierge manages to get dinner reservations for rich clients at the most popular restaurant-of-the-moment hot spots in New York. Of how he'll do whatever it takes for those special folks, and how he makes sure that we (the readers) know that he knows the in people and how to score.
Tansino
I must be in a mood to read and write about service personnel this month. I found this book to be interesting and fun to hear the stories about what people ask of a concierge. I have utilized this type of service only a few times,but his stories were nothing like what I requested. He wrote about the crazy ones, the nice ones and the ones who were not sure they were needing his service. His co-workers were handled in a great way to see ones who worked out and those who did not, but he was never overbearing or critical. It was a fun and interesting read.
Fazio's a master of his concierge-and-beyond realm. Just learning what a concierge
is and does was a sufficient enlightenment for me (I'd seen help wanted ads for concierges
and the pay scale seemed poverty-level.)
The hotel he presents is almost like a civilization, culture, capitalism unto itself. And
having read this book, I'm assured that my generosity in tipping has not been wasted . Those
who serve in all those "menial" positions are the infrastructure that make the hotel or inn
what it is.
And reading Fazio is an adventure of entertainment.