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eBook Assertiveness for Managers download
Author: Terry Gillen
ISBN: 0566028611
Subcategory: Management & Leadership
Pages 300 pages
Publisher Gower Pub Co (November 1, 1992)
Language English
Category: Moneymaking
Rating: 4.9
Votes: 703
ePUB size: 1746 kb
FB2 size: 1581 kb
DJVU size: 1352 kb
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eBook Assertiveness for Managers download

by Terry Gillen

Clean, undamaged book with no damage to pages and minimal wear to the cover.

Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Assertiveness For Managers book.

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Assertiveness for Managers by Terry Gillen at AbeBooks. uk - ISBN 10: 0566028611 - ISBN 13: 9780566028618 - Gower Publishing Ltd - 1992 - Hardcover. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far.

Assertiveness is not the same as selfishness. There is a wealth of literature on assertiveness in most large book shops. Assertiveness for managers - Terry Gillen. Selfishness means being concerned about your own rights only. What will Assertiveness do for you? · Develop your communication skills · Allow you to feel self-confident · Increase your self-esteem · Help you to gain the respect of others. How to stand up for yourself - Paul Hauck. Student Counselling Service.

Find nearly any book by Terry Gillen. Get the best deal by comparing prices from over 100,000 booksellers. ISBN 9780852926185 (978-0-85292-618-5) Softcover, Chartered Institute of Personnel & Development, 1995. Find signed collectible books: 'The Appraisal Discussion (Training Extras)'. Assertiveness for Managers.

This title shows how assertiveness should help employees resist manipulation and increase tolerance and powers of persuasion. Simple techniques and helpful advice should ensure that the reader comes across as open, honest and direct.

Flatter organizations, decentralized authority, changing technology, obsolete skills, downsizing, retraining, outplacement - these are common features of today's business environment. Against such a background, success depends increasingly on the personal credibility of individual managers. In this timely book, Terry Gillen explains how an assertive style of management can dramatically improve effectiveness. He sets out the principles and benefits of assertive behaviour and shows how to apply assertiveness techniques in everyday management situations.Part I places assertiveness in the context of the modern manager's job, illustrates the three main types of behaviour and describes a method of harnessing emotional energy to ensure the desired results.Part II shows how to handle a range of management problems, including aggressive bosses or colleagues, receiving/giving criticism, disciplining staff, resolving conflict and controlling stress. Each chapter contains examples of the particular problem, guidance on how to deal with it assertively and a summary for rapid reference.This is above all a practical book. Do you, asks the author, want to be the kind of manager who motivates his or her team to achieve their objectives, inspires loyalty in subordinates, earns the respect of colleagues, is held in high esteem by senior management, feels self-confident at work?If so, you are ready to benefit from developing your assertiveness - with Terry Gillen's help.